Step 1 - The Consultation
Arrange a free, no-obligation consultation with Martin Nagel.
We will talk about your design ideas, likes and dislikes and we will look at the options for your center stone - whether you want a natural diamond, a lab grown diamond or a gemstone. You will be educated on all the options available to you so you can make an informed decision on your stone as it will likely be the most expensive part of the ring and also the main focus. We will discuss the different metal options available with all their various pros and cons and also the ideal ring design for you based on what you and your partner like most. Any questions or concerns you have about the chosen materials, the design or the processes involved will be thoroughly addressed. We will also discuss your budget - this is an integral part of the process as it helps us to provide you with the best possible materials.
Tips to prepare for the consultation:
- Try to ascertain your partner's finger size beforehand. This will help speed up the process and also avoid any awkward situations when you pop the question. For tips on this, please view our suggestions here.
- Know your budget. You need to have an idea of what the maximum is that you are willing to spend for this, so that we can help you to get the most for your budget.
- Try to find out what kind of ring style or design your partner might like. Pay attention to any potential clues you receive from them. Ask friends and family for help in this regard - this way we can make sure there are big smiles when you get down on one knee.
- Set aside roughly one hour for the consultation.
Step 2 - The Design
Once we have found the perfect stone (or stones) for you and we know exactly what you want in a ring, we can begin the design process. After the consultation is concluded a 3D CAD digital representation of the ring will be created for you - this is a photo-realistic image of what the ring will look like upon completion and is made to give you the most accurate idea possible of what to expect. Along with this, we will also send you a formal quotation for your approval. Once you have approved the design and the CAD renderings, we will require a *50% deposit to start.
Step 3 - The Best Part
After your 50% deposit has been paid the manufacturing process can begin! After a 3D print of the ring is made, it is cast in your desired metal. After casting, it goes to our expert jeweller, Zizi, who starts cleaning and assembling the ring. Here, we make sure that careful attention is paid to the smallest details and that every part of the ring is perfect. The ring is then pre-polished and we do a quality check to make sure the metal and craftsmanship are up to standard.
Next, it goes to the setting department. Here, an experienced stone setter (our own Mr Kenny) ensures that your diamonds and gemstones are securely set into the ring. This is a time-consuming but critical part of the process that requires a deft hand and years of expertise. We do our best to make sure that every set stone stays set** and afterwards, we do another quality check to see if any stones are loose or not set straight.
The final step is to polish the ring to perfection. Our polisher, Sipho, is highly skilled and he ensures that all angles are perfect. In the case of white gold, the ring is also rhodium-plated after polishing. This creates a durable, scratch-resistant layer on the piece and also adds an extra hue of whiteness to the metal.
The ring then undergoes a final quality check by Martin Nagel himself. When we are 100% satisfied with the final product, we will prepare the Tax Invoice and the Valuation Certificate that you'll need for insurance purposes. We will send you both documents when we inform you that the ring is ready for collection.
*50% Non refundable deposit on all Custom orders.
**Although we do our utmost to always ensure the best quality and workmanship, we are only human. Although it should not happen, sometimes stones do fall out. In this case, if the ring is undamaged and normal wear and tear does not apply, we will replace the stone (up to 0.10ct) free of charge. Anything above this will be for the client's expense or the expense of the insurance company. For this reason, we strongly recommend that you fully insure the ring before collecting it.
Custom Jewellery Design & Manufacture
We provide top class service from design concept and 3D CADs through to final fit and finish, using only the very best materials available.
Engagement & Wedding Rings
Your unique style and vision for your dream jewellery is what we cater to and we specialise in creating engagement rings and wedding bands that can be passed down for generations to come. Whether you prefer something dainty and minimalist or something bold and daring, there is no limit to what we can create for you.
Supply of Precious & Semi-Precious Gemstones
We boast a vast and breathtaking collection of gemstones readily available for purchase and if we do not have it in stock we can source any gemstone your heart desires.
Finger Measurement & Ring Resizing
Making sure your finger size is perfectly correct is one of those things that is frequently overlooked. As part of our commitment to above-average delivery, we offer this service free of charge to all of our clients.
Supply of Certified Diamonds (Natural & Lab-Grown)
We supply GIA And EGL Certified Diamonds, both Natural and Lab Grown.
Custom Laser Engraving & Cutting
Whether you require a cut-out, a Signet Ring Crest or just a simple inscription we can offer you tailored laser engraving to meet your needs.
Repair & Re-cutting of Diamonds & Gemstones
With our own in-house Gem Cutter, we can create the stone of your dreams as well as repair or reshape any that you might already have.
Valuation Certificates & Insurance Replacement Quotes
Helping you to ensure that all your necessary paperwork is nicely in order, we can assist you with Valuation Certificates for your jewellery as well any Insurance Replacement Quotes you may require.
Laser Jewellery Repair
Using state-of-the-art equipment we ensure that your jewellery pieces are perfect and as good as new.
We Buy Diamond, Gold & Gemstone Jewellery
If you are looking to sell or trade your existing jewellery, we are happy to assist with this.
We LOVE what we do...
At Martin Nagel Jewllers, we have a dedicated team that loves working on the jewellery our customers come to love wearing. From the designers to the jewellers, to the setters to the polishers: Every part of the process is carried out with passion and dedication. Our small team of experts ensures that every piece of jewellery that leaves our workshop is something to behold and brings a smile to our customers' faces. This is our identity and our promise.